Opening Times and Travel

IMPORTANT CHANGES TO CAR PARKING - please click here for information from the NEC regarding car parking charges 

BY CAR: 

Travelling to The NEC is easiest by public transport, but sometimes with all those shopping bags and friends to drop off, its easier to drive! The NEC is well sign-posted from the M6 (J4), the M42 (J6), the A45, A446 & M1. There is ample car parking (£10 per day for standard and disabled, £20 per day for NEC Express Parking). Shuttle buses operate between the car parks and the show. If you're using a sat nav the postcode is B40 1NT.

We are delighted to be able to provide you with not just the event ticket but also a wide range of local accommodation, including B&Bs, guest houses, hotels, apartments and inns. Make the most of your trip to Clothes Show Live by choosing to stay in a location which best suits your needs.

Shop all day at the show, enjoy the local restaurants and nightlife and wake up in the comfort of a hotel bed with your breakfast on order. Extend your stay with a treatment in your hotel's Spa, visit the tourist spots of Birmingham or head home at a time that suits you.

BOOK ACCOMMODATION ONLINE

Baby Facilities

Adjacent to Hall 1 entrance – baby changing room comprising of 2 toilets, baby changing area, bottle warming machine and screened off breast feeding area.

• Adjacent to Hall 2 entrance - pull down changing unit, chair and sink
• Adjacent to Hall 4 entrance (within the disabled toilet) - pull down changing unit
• Adjacent to Hall 8 entrance (within the disabled toilet) - pull down changing unit
• Adjacent to Hall 9 entrance (within the ladies toilets) - nappy machine, baby changing area, pull down changing unit, 1 baby seat, 1 bottle warming machine and 1 chair and (within the mens toilets) - pull down changing unit
• Adjacent to Hall 12 entrance (within the ladies toilets) - nappy machine, baby changing area, pull down changing unit, 1 baby seat, 1 bottle warming machine and 1 chair and (within the mens toilets) - pull down changing unit
• Adjacent to Hall 18 entrance by kiosks (within the ladies toilets) - nappy machine, baby changing area, pull down changing unit, 1 baby seat, 1 bottle warming machine and 1 chair and within each of the 2 disabled toilets in the same area – pull down changing units
• Adjacent to Hall 20 entrance (within the ladies toilets) - nappy machine, baby changing area, pull down changing unit, 1 baby seat, 1 bottle warming machine and 1 chair and within each of the 2 disabled toilets in the same area – pull down changing units

Bank

There is a NatWest Bank situated by Hall 4 in the Piazza.
This is open Monday to Friday 09:00-16:30 (Wednesday 09:30-16:30)
Telephone number 0845 302 0754.

Cash Points

Cash points inside and outside the Natwest Bank by Hall 4.

There are also cash machines in the Atrium, there is a charge for using these machines. They are located opposite Hall 8 by Atrium 2 entrance, adjacent to Hall 6 entrance and opposite food to you which is located near to Hall 6 entrance, by Concourse Suites 1 & 2 and opposite Hall 18.

Chaplaincy

The NEC Chaplaincy is available for consultation and support on 07790 499384 or e-mail stephen.willey@necgroup.co.uk. Also, see “Prayer Room”for further information.

Childrens' Identification Wristbands

Childrens' Identification Wristbands are available from our Visitor and Business Centres and the Security office next to Hall 1 in the Piazza as a complimentary service.

The Wristbands clearly say on the outside “If I’m lost look inside!”and assist our staff in reuniting lost children with their carers.

Cloakrooms

There are manned cloakrooms adjacent to halls when shows are on. Visitors can store bags, coats and luggage for £1 per item per day. Overnight storage is not possible at The NEC.

NB: There are no cloakroom facilities in the LG Arena

Disabled Facilities

Please click here for further information.

Dogs

Dogs are not permitted on the premises, with the exception of assistance dogs.

Lost Property

The main area is located in the Security office on the Piazza between Subway and Hall 1. There is also a smaller security office in the Atrium near Hall 20.
For property lost on the same day during an exhibition, visitors can go in person to the nearest Security office.

Once the show is over, all lost property is moved to the Piazza office. You can call 0121 767 3883 for lost property queries.

Medical

The Medical Centres onsite are the first place to visit for any accidents.
The Piazza medical centre is situated by Hall 5, next to the Visitor & Business Centre.
The Atrium medical centre is situated by Atrium Entrance 2, opposite Hall 8.
You can contact them on 0121 767 2494 or 0121 767 3707 or ask a member of staff whilst on site.

Meeting Points

There is a meeting point in the Piazza (Halls 1-5) opposite Subway (located between halls 1 and 2) and in the Atrium (Halls 6-20) at Atrium 2 main entrance opposite hall 8.

Mobile Charging

Piazza, opposite Wetherspoons - 2 chargers each having 6 individual units
Atrium, opposite Suite 21 - 2 chargers each having 6 individual units

The following devices can be left in the chargers at a cost of £1 - 30mins, £1.50 - 60mins, £2 - 90mins :-

• Nokia
• Nec E606/616/E313
• O2 X2
• Panasonic X60/X70
• Sagem 918/920/MYX2/MYX5/MYX6
• Samsung All Models
• Samsung E720
• Sharp GX10/GX20
• Sharp GX30/GX30i
• Siemens A55/S55/C55/SL55
• Siemens C25/C35/C45/A35/A50
• Sony Ericsson All Models
• Sony Ericsson K750i
• SPV C500
• iPod
• LG U8110/U8120
• Motorola A835
• Motorola T180/T2288/C350
• Motorola V Series
• Motorola V3
• Blackberry 7230
• Sony PSP charger
• USB charger/Ipod Shuffle

Mobility Equipment Hire Service

For exhibitions at The NEC, our service partner Bartrams operate a mobility equipment hire service. We strongly advise visitors to pre-book equipment to avoid disappointment. Bartrams operate a telephone booking line Monday to Friday 0900hrs-1700hrs on 01353 778756. Visitors can also book via Bartrams website. For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. Manual wheelchairs are free of charge to blue badge holders, £5 per day to other visitors. Electric scooters are £15 per day for all visitors. This is a non-refundable scheme. As Bartrams location varies from show to show, please check collection point when making a booking.

Pay Phones

There are pay phones situated in the Atrium (Halls 6-20), near to all three main entrances. Two pay phones are situated on the central pillar by Wetherspoons in the Piazza (Halls 1-5). These phones can be used for overseas calls.

There are also pay phones at Birmingham International train station that accept Euros .

Prayer Room

The NEC has a Multi-Faith Prayer Room available for prayer, reflection or meditation.

It is situated on the Piazza (Halls 1-5) next to the chapaincy office (by Subway) and has a washing facility for those who require it.

The room has prayer mats, holy books and other resources for prayer which have been donated by representatives of local faiths.

For more information regarding the Multi-Faith Prayer Room, or for details of local places of worship/faith leaders, please contact NEC Group Chaplain stephen.willey@necgroup.co.uk

Shuttle bus service

Shuttle buses run continuously for free around site between the car parks and the halls during exhibitions, normally one hour before and after the exhibition.

Operating times are shown at the bus stops. Our aim is for you to wait no longer than 15 minutes on the days the bus service is operating. We apologise in advance for any delay, this may be caused by volume of traffic around the venue during peak times.
Should you rather take a pedestrian route, these are also shown at the bus stops with an estimated time scale.

Taxis

These are usually available outside the Piazza main entrance and Atrium 1 entrance when shows are taking place at The NEC.

Tickets

The Ticket Factory sells tickets for The NEC, the LG Arena, The NIA and other selected events and venues across the UK, please call 0844 33 88 000 or visit The Ticket Factory website for further information.

Toilets

There are many toilet facilities throughout The NEC complex.

Vending

There are a number of vending machines on site in various locations:-

Piazza, opposite Hall 2 - photo booth, IT consumables, business cards
Atrium, Entrance 2 - photo booth, IT consumables, digital printing, business cards
Atrium, Entrance 3 - Universal Photo Booth (this accommodates wheel chairs)

Wifi Zones

You can access our free wireless internet (WiFi) network using a laptop computer in the public circulation areas of The NEC. These are outside of the hall entrances in the Piazza and the Atrium.

If you are unsure about how to connect or experience any difficulties whilst using this service then ask the team at the Visitor and Business Centres who will be pleased to help. Please note that the wireless network is not secure and we do not provide any virus scanning or firewall facilities.NEC